Cincinnati Pool Divers
Discover how Cincinnati Pool Divers addressed a pool leak for a satisfied customer
Finding a pool leak can be a daunting task for any homeowner, but for Kris in Owenton, KY, help was just a call away. When Kris noticed that their pool seemed to be losing more water than normal, they knew it was time to reach out to the experts at Cincinnati Pool Divers. Known for their top-notch pool inspections and pool leak repair services, the team was eager to assist.
The first step in addressing Kris’s concerns was a thorough pool inspection conducted by our skilled contractor, Joseph. Equipped with state-of-the-art electronic equipment, Joseph began to scan the pool for any signs of leaks. Hours went by as he meticulously checked every corner, but to everyone’s relief, no leaks were found through electronic detection. However, as any seasoned pool technician knows, the absence of leaks on the surface doesn’t guarantee there aren’t underlying issues.
During his inspection, Joseph decided to take a closer look at the deep end of the pool. It was there he discovered the culprit—a leak in the drain beneath the gasket ring of the drain cover. This was a common issue but one that required immediate attention to prevent further water loss, which could drastically increase water bills and even affect the integrity of the pool structure.
Once the leak was located, Joseph got to work on the repair. He carefully applied epoxy to seal the gasket ring of the drain cover. But the repairs didn’t stop there. While securing the drain cover, Joseph noticed that two of the screws had stripped out, making them ineffectual for holding the cover in place securely. Using his expertise, he was able to coat the stripped holes with epoxy, which would provide extra reinforcement and keep the screws snugly in place.
One of the standout features of Cincinnati Pool Divers is our commitment to customer satisfaction and warranty on repairs. Pool leak patch repairs are warrantied for the life of the liner. If any patch ever comes off, we offer a free repair. Furthermore, we provide a 5-day no-leak guarantee. This means if the pool continues to lose water at a rate of more than a quarter-inch a day after the repair work, Kris could simply notify us within those five days, and we would return to rectify the situation at no additional cost. This guarantee gives our clients the peace of mind they deserve.
After completing the repair, Joseph shared with Kris detailed information regarding care and maintenance to prevent future leaks. He explained the importance of regular pool inspections and routine maintenance checks to catch potential issues before they turn into significant problems. Kris felt reassured, knowing they had made the right decision in contacting Cincinnati Pool Divers.
The end result? Kris’s pool was not only leak-free but secure, allowing for countless enjoyment during the hot summer months. With the worries of a leak behind them, Kris could now focus on planning family gatherings and fun pool parties.
For anyone in Owenton, KY, who may be facing similar pool issues, we at Cincinnati Pool Divers are always here to help. Our expert team, led by professionals like Joseph, is dedicated to thorough pool inspections and effective pool leak repair. Don’t let small issues turn into bigger problems—contact us today and ensure that you and your family can enjoy a safe, beautiful pool for years to come.